History

How our information infrastructure has evolved

2003

SMS Co., Ltd. established

Recruiting agent service for care managers: "Care Jinzai-bank"

While the demand for elderly care services was increasing due to the population aging, the shortage of elderly care professionals supporting these services had become more serious due to a decrease in the working-age population. This situation caused the social issue: "difficulty in sustaining high-quality elderly care services"and in order to solve it, we created a recruiting agent business that facilitates optimal matching between care managers and elderly care business operators, solving the shortage of care managers.

Developed the business area of Elderly Care Career as a pioneer in the industry.

Information service on qualification courses for elderly care: "Shikatoru"

In order to solve the shortage of elderly care workers, it is important to increase the number of new workers from outside the elderly care industry and support elderly care professionals so that they can steadily build their careers and play active roles in the industry for a long period of time. Therefore, we created a qualification course information business that matches workers with schools offering qualification courses.

Expanded the scope of Elderly Care Career by providing the services to not only care managers but also care workers.

2004

Recruiting ads service for care workers: "Kaigo Job"

In order to solve the shortage of elderly care workers, we created a recruiting ads business for care workers, in which we facilitate optimal matching between care workers and elderly care operators.

Expanded the scope of Elderly Care Career by providing the new service for care workers in addition to the qualification course information service.

2005

Recruiting agent service for nurses: "Nurse Jinzai-bank"

In order to solve the social issue: "difficulty in sustaining high-quality medical care services" caused by the shortage of medical care professionals, we started a recruiting agent service for nurses.

Newly developed the business area of Medical Care Career.

2006

Elderly care insurance claim software for small and medium-sized elderly care operators: "Kaipoke"

In order to solve the social issue:"difficulty in sustaining high-quality elderly care services," it is important to improve the business efficiency and management of elderly care operators as well as solve the shortage of elderly care professionals. Therefore, in anticipation of future expansion into management support services, we created a software business, "Kaipoke," to support elderly care insurance claims, which is essential in the day-to-day operations of elderly care operators.

Newly developed the business area of Elderly Care Operators.

Recruiting agent service for doctors: "Doctor Career Agent"

In order to solve the shortage of doctors, we started a recruiting agent service for doctors.

Expanded the scope of Medical Care Career.
* The current service name is "M3 Career Agent."

Web community for nurses and nursing students: "Nurse-senka"

In order to support nurses in developing better careers, we created a web community business for nurses and nursing students, in which we provide information on skill and career development and a venue for communicating with other nurses.

Expanded the scope of Medical Care Career by providing the new service for nurses.

Web community for care managers: "Care-mane.com"

In order to support care managers in developing better careers, we started a web community service for care managers to provide information useful in their jobs and a place for communicating with other care managers.

Expanded the scope of Elderly Care Career by providing the new service for care managers.

2007

Recruiting agent service for pharmacists: "Pharma Jinzai-bank"

In order to solve the shortage of pharmacists, we started a recruiting agent service for pharmacists.

Expanded the scope of Medical Care Career.
* The current service name is "Yaku Kyari Agent."

2008

Listed on Tokyo Stock Exchange Mothers Market

Recruiting agent service for physical therapists, occupational therapists, and speech therapists: "PT/OT Jinzai-bank"

In order to solve the shortage of rehabilitation professionals such as physical therapists, occupational therapists, and speech therapists, we started a recruiting agent service for rehabilitation professionals.

Expanded the scope of Elderly Care Career.

2009

Web community for people who have worries about elderly care: "Anshin Kaigo"

In order to solve the issue: "difficulty in solving problems related to living in an aging society" caused by a lack of information related to living in an aging society in terms of both quality and quantity, we created a web community business for people who have worries about elderly care, in which we provide a venue for communicating with other caregivers and advice from care managers and other professionals.

Newly developed the business area of Senior Life.

Job information for nursing students: Nurse-senka Shusyoku-navi

In order to support nursing students by providing job fairs and information needed to start a better career as a nurse, we acquired a job information service for nursing students from Infirmiere (currently Nurse Stage Co., Ltd.).

Expanded the scope of Medical Care Career.

M3 Career, Inc. established

M3 Career, Inc. was established through a joint incorporation-type company split with M3, Inc. In order to accelerate the growth of our recruiting agent services for doctors and pharmacists, we transferred Doctor Career Agent*1 and Pharma Jinzai-bank*2 businesses to M3 Career, jointly operating them with M3. Through this joint operation, we accelerated the growth of these services by combining M3's media management capabilities and our expertise in the career business for medical care professionals.
*1 The current service name is "M3 Career Agent."
*2 The current service name is "Yaku Kyari Agent."

2011

Web community for dietitians: "Eichie"

In order to support registered dietitians and dietitians in developing better careers, we started a web community service for dietitians to provide menu reports and a venue to interact with other dietitians.

Expanded the scope of Medical Care Career.

NURSCAPE CO., LTD. (currently Medilabs Co., Ltd.) , a company providing career-related services for nurses in Korea, became our subsidiary.

In order to solve the global shortage and uneven distribution of healthcare professionals, we acquired NURSCAPE Co., Ltd. (currently Medilabs Co., Ltd.), which operates career-related services for nurses, including a recruiting ads service and a web community service in the Republic of Korea.

Developed the business area of Global Career.

Change in listing market to the First Section of the Tokyo Stock Exchange

2012

Recruiting agent service for registered dietitians and dietitians: "Eiyoshi Jinzai-bank"

In order to solve the shortage of registered dietitians and dietitians, we started a recruiting agent service for dietitians.

Expanded the scope of Medical Care Career.

2013

Housing introduction service for the elderly: "Kaigo DB"

In order to solve problems relating to finding elderly care facilities, we created a business that matches people looking for elderly care facilities with elderly care operators.

Expanded the scope of Senior Life.

Recruiting agent service for medical technologists: "Kensagishi Jinzai-bank"

In order to solve the shortage of medical technologists, we started a recruiting agent service for medical technologists.

Expanded the scope of Medical Care Career.

Meal delivery introduction service for the elderly: “Lifood”

In order to solve problems relating to meals for the elderly, we created a business that matches people looking for meal delivery services for the elderly with meal delivery service providers.

Expanded the scope of Senior Life.

2014

Management support platform for elderly care operators: "Kaipoke"

In order to provide comprehensive support for improving the operational efficiency of elderly care operators and solving their management problems, we drastically changed the concept of "Kaipoke" from mere insurance claim software to a management support platform. In addition to the existing insurance claim function, which is essential to the day-to-day operation of elderly care operators, this platform started to offer a one-stop service that supports operations, hiring, purchasing, finance, sales, M&A, etc.

Expanded the scope of Elderly Care Operators.

Recruiting agent service for care workers: "Kaigo Job Agent"

In order to solve the overwhelming shortage of elderly care workers, which was increasing in severity, we started a recruiting agent service for care workers.

Expanded the scope of Elderly Care Career.

2015

MIMS group, a medical information service provider in APAC, became our subsidiary.

In order to improve availability and safety of medical care in APAC, we acquired MIMS group, which provides medical information services.

Developed the business area of Medical Platform.

School for workers in the elderly care field: "Kaigo Job Academy"

In order to increase the number of new workers from outside the elderly care industry and support elderly care professionals in developing their careers steadily so that they can work in the industry for a long period of time, we created an elderly care education school business, in which we support inexperienced workers in acquiring a first-step qualification and introduce them to good elderly care operators with employee training environments as their first workplaces in the industry, in addition to supporting care workers in improving specialized skills and acquiring high-level qualifications that lead to career development.

Expanded the scope of Elderly Care Career.

2016

Comprehensive information service on housing: "Hapisumu"

In order to solve the housing-related problems of the elderly, we created a business that matches people looking for renovation services with housing renovation operators.

Expanded the scope of Senior Life.

2017

Health guidance solution: "Remote Chat Guidance"

In order to solve the social issue: "more severe burden on the working generation" caused by an increase in social security expenses and a decrease in the working-age population, we are aiming to contribute to increasing the number of healthy people in the work force. Therefore, we created a health guidance solution business for health insurance associations, in which we provide remote health guidance by registered dietitians to promote the health of employees and their families.

Newly developed the business area of Healthcare by making use of our network of registered dietitians.

MELORITA CONSULTANTS SDN.BHD., a company providing a recruiting agent service for nurses in Malaysia, became our subsidiary.

In order to solve the global shortage of healthcare professionals, we acquired MELORITA CONSULTANTS SDN.BHD., which provides a recruiting agent service for nurses in Malaysia.

Expanded the scope of Global Career.

WILLONE Co., Ltd., a company providing career-related services for therapists, became our subsidiary.

In order to solve the shortage of therapists such as judo therapists and licensed massagists, we acquired WILLONE Co., Ltd., which provides career-related services for therapists.

Expanded the scope of Medical Care Career.

2018

Introduction service of funeral companies: "Anshin Sougi"

In order to solve problems relating to funerals, we created a business that matches people looking for funeral services with funeral companies.

Expanded the scope of Senior Life.

MEDICAL STAFFING RESOURCES, INC., a company providing a recruiting agent service for nurses in the Philippines, became our subsidiary.

In order to solve the global shortage of healthcare professionals, we acquired MEDICAL STAFFING RESOURCES, INC., which provides a recruiting agent service for nurses in the Philippines.

Expanded the scope of Global Career.

Recruiting agent service for childcare workers: "Hoikushi Jinzai-bank"

In order to solve the shortage of childcare workers, we started a recruiting agent service for childcare workers.

Expanded the scope of Medical Care Career.

2019

Remote industrial health service: "Remote Sangyo Hoken"

In order to increase the number of healthy people in the work force, we created an industrial health solution service for the personnel and labor departments of companies, in which we provide comprehensive support for industrial health operations, and support to reduce the workload of staff in charge and realize better mental care for employees.

Expanded the scope of Healthcare by making use of our network of nurses.

CCM INTERNATIONAL LIMITED, a company in Ireland providing a recruiting agent service for healthcare professionals, became our subsidiary.

In order to solve the global shortage of healthcare professionals, we acquired CCM INTERNATIONAL LIMITED, which is based in Ireland and provides a recruiting agent service for healthcare professionals.

Expanded the scope of Global Career.

2022

In April, change in listing market to the Prime Market of the Tokyo Stock Exchange, in line with the TSE’s transition to new market segments

2024

Launched new services for the disability welfare field officially and changed the name of the business area to Elderly/Disability Care Operators Business.

Housing introduction service for the elderly: "Anshin Kaigo Shokai Center"

In order to further solve problems related to finding nursing homes and selecting elderly care services, we rebranded "Kaigo DB," housing introduction service for the elderly.

Now and beyond

In Japan, we have developed more than 40 services as information infrastructure in the following four business areas: Career (Elderly Care Career, Medical Care Career), Elderly/Disability Care Operators, Senior Life, and Healthcare, by leveraging assets such as networks of professionals, customer bases, and capabilities cultivated through the creation and provision of various businesses/services, in order to solve the three critical issues faced by the aging society: "difficulty in sustaining high-quality medical care and elderly/disability care services," "more severe burden on the working generation," and "difficulty in solving problems related to living in an aging society."

Overseas, we have been providing services in 18 countries and regions in order to solve the issues: "improvement of availability and safety of medical care in APAC" and " global shortage and uneven distribution of healthcare professionals."

SMS will continue to create new businesses and expand our business areas to enhance the value we provide in the form of information infrastructure and take on the challenge of solving social issues.